"When my three year old company installed set up began to cause me problems I contacted Robert for help. First he sorted things out very quickly and well, in a helpful and pleasant way and at a fair price.

Next he advised me on what kit I should buy as I wanted to upgrade and from where I should buy it, with no bias at all. 

When I had purchased he came and unpacked it all and set it up perfectly. A pleasure to deal with and never in a hurry and everything is always checked properly before he leaves. 

I am now a regular client and feel secure about getting any problem sorted out without stress or drama.

I would recommend Robert strongly."

AML
Radlett

Robert delivers.  He does what he says he will do to fix problems with the computers - 3 in my case!  He is easy to talk to and a pleasure to have around the place.  I would hate to lose him now I've found him!  I would certainly recommend Robert - he knows his stuff.

Carrie T.
Pinner

Robert,

As usual you are a genius. It worked fine once I followed your instructions. Quote me with pleasure. You sorted the problem out in language that I could understand and without fuss and far quicker than my IT Dept! Thanks once again.

David Spitz Spitz Consulting Ltd
London – Italy

"I can enthusiastically recommend Robert to anyone who is experiencing problems with their PC. He is very professional at finding his way around the machine and does so very efficiently and with generosity, care and good humour"

SJM
(Retired Secretary)

Hi Robert,

Thank you very much indeed for responding so quickly to my question about my printer problems.

The advice you have given me seems as clear, wise and comprehensive as ever.

I am very grateful for all the help you have given, both through visits to work on my computer and through advice over the phone.

Thanks to the excellence of your services I do not have to call on you very often! However, as all aspects of life become ever more computerised, it is very reassuring to know that, when difficulties arise, I can call on your expertise - it has never failed, as far as I am concerned.

Kind regards

Rosemary S
St Albans

Robert has saved the day on numerous occassions. Huge patience. Diverse expertise. And, compassion for the likes of directors like me. An appetite to serve, fit for a king!

David Wachs, Director,
LRG Media Ltd.
(Film, television and multimedia production company)
Hemel Hempstead

An award winning documentary...
"Holes in my Shoes - The Jack Beers Story"
www.holesinmyshoes.com

Robert,

It was a pleasure to meet you today and an even greater pleasure to hand over the care of my sick computer!

As a self-confessed technophobe, I marvel at the patient skill with which you tackled the problems and apparently effortlessly solved them with a few (well O.K. - more than just a few) touches on the keys and clicks of the mouse.

It was a treat to watch an expert at work even though I did not understand any of it. What I do understand is that my PC is working much faster than it has for a very long time and generally it and I feel much happier! Thank you.

Kind regards

Douglas A. Walker
Kings Langley

“I grew up in a generation before computers became part of everyday life!

Since retiring I have become a keen photographer, both underwater (scuba diving) and landscape portraits, which involves a lot of hi-tech equipment.

Since finding Robert all our problems with the computers, i.e. Mac, PC's & Laptops have been solved in a most professional, friendly and personal manner. Robert goes through things with me step by step in a language we can understand, he will always pass on tips and advice and is always very patient when doing so.

I know help is always there at the end of the telephone whenever a problem occurs.

Keep up the good work Robert.

By the way I should add that Joan (my wife) does keep him amply supplied with Jammy Dodgers and tea!”

George Mortimer
Foster Carer
Herts Social Services

"Robert is the perfect Computer Consultant for people like me -'a technophobe'! I don't feel too embarrassed to ask silly questions! He is extremely calm and patient and will spend as long as is necessary to explain a problem. Robert has helped me out over several years - dealing with a faulty hard drive or two, virus intrusions, hardware and software installation and other problems. He has offered excellent training when required and advised on purchases relating to the computer. Robert is equally at home dealing with every aspect of the computer and I would happily recommend him as a most reliable and friendly PC Service."

Pamela A
Massage & Breathwork Therapist, Charity Administrator
Oxford

“Robert has been very patient and responsive in dealing with our various PC and broadband challenges. He is both dedicated to sorting out problems and resourceful in the way he goes about it. Not sure how he manages to retain his sense of humour through all this…”

Paul M
Pinner, Middlesex

Dear Robert

Thank you for your help and enormous patience in setting up our computer - we certainly would not have managed it without your know-how!

We will, of course, be happy to pass your name on to our friends should they be in need of expert assistance. Thanks again.

Lis and David
Northwood, Middlesex

“Robert saved the day! My computer had encountered numerous viruses and spyware!! I found Robert's phone number in my local magazine and we arranged a time for him to visit. He was running late but he kept me informed so I was impressed with him before he had even arrived!! Once he arrived he did everything in a calm, professional and efficient manner. He patiently explained anwers to my numerous questions in plain terms. After he had finished, my computer worked better than it did when it was brand new! Truly a very very talented man. Will recommend Robert to anyone who has a problem with their computer and will be phoning him when I finally get around to buying a laptop”.

NS
BA Cabin Crew
Harrow

Hello Robert,

Many thanks for coming out to us at Northchurch, Berkhamsted yesterday evening on the same day as my phone call.

I was very pleased with your service and shall certainly call you again should the need arise.

You are doing very good work out there!

Best Wishes
Kathy Ridges

I have been one of Roberts customers for several years and I feel very secure in his hands as I do not know much about computers. He is very thorough and reliable.

Mr Crews
Berkhamsted, Herts

Excellent. Robert certainly knows his stuff, I couldnt find anyone better. Would recommend him highly. Very polite.

Mr Kynaston
Bushey, Herts

Robert

Just a quick note to thank you most sincerely for sorting out my PC. Your professional help and advice was outstanding.

I realise that, after the hours you were with me, you would not have got home until after midnight.

That level of service and commitment, particularly in this day and age, is unusual but much appreciated.

SB
Pinner, Middlesex

 

As someone with enough computer knowledge to know just how little I do know, Robert King is just the instructor for me! He tells me how to do it, lets me write it down click by click and best of all he doesn't tell me the things I don't want to know!

I can thoroughly recommend Robert to those who just want to know a bit more about their computers.

Senior Citizen
Bushey, Herts

We are impressed by the extent of the knowledge and experience which you display in relation to all problems, without being phased by anything new.

We are also appreciative of the fact that you are able to deal with our problems promptly and if necessary, out of office hours.

My wife and I thank you for your help.

Harold Gorvy
London

"Robert is the answer to the prayers of a pair of senior surfers.

On a friend’s recommendation, he rescued us from computer collapse, nursed us and it through its final collapse and then helped us find its replacement and set it up.

But this was as nothing to the traumas of Vista and its unwillingness to talk to the toys we are used to.

Through all this Robert has remained patient, calm and helpful and seemingly always available at the drop of an email. We keep saying we hope we won’t have to see him again, but are delighted when he comes with the answer once again."

Ralph and Joan Stern
Two Finchley pensioners

Robert is brilliant! He has worked on my own PC and PC's at the charity for which I am Chair of Trustees.

It's nice to meet someone who actually knows what they're talking about and can explain it in lay terms. He also brings humour and a determination to his work.

I already recommend him all over the place! (He's also very reasonably priced.)

Linda Oatley, Partner, Demiurge Design
& Trustee Hemel Hempstead Day Centre

"I retired from a company with IT support, knowing little more than how to send an e-mail. I saw Robert’s card in the small ads at the Post Office and the rest, as they say, is history.

He set up and explained how to use an old system which I had and subsequently helped me choose a new lap top and connect to broadband and trained me in what I needed to know.

Robert has wide knowledge and skill with regard to all computer related matters. However, he manages to distil this in such a way that the technologically challenged can cope.

He is very patient and reassuring and responds to emergencies – imagined and real – with speed and professional calm."

Diana B.
Retired Solicitor
Hampstead

Dear Robert

Please accept my many thanks for the excellent job you did to my PC. It hasn’t run so well since I first purchased it.

Since you removed all the intruders and I installed Kaspersky, all has been well.

You certainly did a great job.

Best Regards
Michael S
Bushey, Hertfordshire

"We would be in a right pickle IT wise without Robert!

We are two independent consultants who depend on our computers for business - when problems occur, we just ring Robert - he is quick to respond, has always sorted the problem and his bill does not put you off asking him again!

Thank you Robert"

Sandi & Peter
Bushey, Herts

"In moments of huge crisis, Robert's number is the one you need in your little black book (not that I am really keen to share him!).

I have never previously met a man happy to work until however long it takes with a smile on his face and when my hard drive crashed I was so so grateful.

Brilliant at his job and a pleasure to have in the house. Can't thank him enough."

Consultant Radiologist
Dr S Howling
London

"Running a small business from home and being a bit of an IT illiterate I’d be rather lost without Robert’s friendly and very expert help and advice"

Gerry Elliott
The Learning Way Ltd
Bovingdon

Hello Robert,

Thank you for your advice on ESET.

Thank you also for your prompt, calm and professional service.

I was a technophobe with a sulky, problem laptop. Thanks to you, I am now a technophobe with a happy, sprightly laptop.

Just as important, I now know where to go for reliable advice.

Please feel free to quote me.

Regards
Liz A
Pinner

Robert

Just thought I drop you a line to thank you for your help in solving the problems I was having with my PC. Everything is now running a lot faster, with NO pop up`s! And I am busy adding many CD`s to my new iPod now that iTunes is up and running.

Thank you for keeping me updated on your arrival times given such poor travel conditions.

A very friendly and professional service, would have no problems using you again and would certainly recommended you to family and friends. Many thanks.

Regards
GB
Abbots Langley, Herts

Robert

Thank you for all your assistance yesterday, much appreciated. As promised here follows a Testimonial which you are free to use as you wish.

"Being fairly "computer illiterate", at the suggestion of a friend who is more experienced in such matters, over the past few years I have sought the practical assistance and advice of Robert King.

In each case he has sorted out the problems and given me non-technical and comprehensible guidance, which I greatly value. In particular he has an inexhaustible patience in dealing with questions (however stupid). I have no hesitation in recommending his services."

Kind regards

Keith Wood
Veterinary Surgeon (Retired)
Abbots Langley, Herts

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